Family Insurance Solutions

Family Insurance Solutions :: Careers > Current Opportunities > Human Resources Coordinator

Current Opportunities

BC Top Employer

Human Resources Coordinator :: Ref# FIS-HR-167


Human Resources

Job Category:

Human Resources Generalist

Employment Type:

Permanent Full-Time


Family Insurance has been offering our Auto and Home insurance products in B.C. for over a decade. Family Insurance is a Vancouver-based member of The Economical Insurance Group. Economical Mutual Insurance Company is the insurer on all Family policies. It is one of the largest insurance companies in Canada, is 100% Canadian owned and was founded in 1871. We provide optional auto and home insurance to BC residences through our broker partners.

The focus of the HR Coordinator role is to provide human resource support to the employees of Family as well as some administrative services to Operations. Reporting to the HR Manager, the HR Coordinator must have a solid understanding of HR best practices, demonstrate a sense of initiative, have the ability to manage multiple projects and be exceptionally organized. Working with confidential information, the individual will be required to act with discretion and professionalism at all times.

Specific Duties:

Human Resources
- Participate in full cycle recruiting for all departments including posting/updating vacancies on Familys website and other external sites, managing resumes that are received by Family, conducting pre-screening telephone and face to face interviews, completing reference checks and making job offers to candidates
- Conduct on-boarding and new employee orientation
- Respond to employee and management inquiries relating to HR policies and procedures; Act as a liaison between employees and management to promote a healthy and positive work culture
- Provide administrative support to the HR department including filing, creating new employee files, sorting HR related mail and compiling new hire employment packages
- Assist with the maintenance of Familys HRIS and other relevant databases including inputting new employees into the system, updating changes to existing employees and inputting employee leave information. Provide functional reports to management as needed
- Support HR Manager to collect and analyze quarterly metric reports and results
- Assist with benefit administration by enrolling new employees and inputting updates to existing employees into the benefit systems
- Assist with Health and Safety compliance, reporting and updates to the OH&S program as required
- Work with the HR Manager to evaluate and review HR policies and practices to identify opportunities to improve or enhance services and to achieve organizational goals to promote Familys culture

- Attend and take minutes for a variety of organizational meetings including the bi-weekly Executive Team meeting
- Assist in the collation of Familys quarterly Board Report and prepare monthly business expense reports for the President


Personal Characteristics:

- Discretion; maintain confidentiality while ensuring a high degree of integrity and professionalism
- Able to work independently, set and meet deadlines to achieve goals
- Have a strong customer service orientation and remain calm under pressure
- Utilize sound judgment, excellent problem solving abilities and able to multitask
- Excellent verbal and written English communication skills


- Degree or diploma in Business or Human Resources Management with a minimum of two years of relevant HR Generalist experience
- Proven record of proficiency in HRIS administration, with intermediate/advanced Word, Excel and Powerpoint skills
- Working towards CHRP designation an asset


Vancouver, BC

Application Deadline:


How to Apply:

Submit your resume and cover letter to Include Ref# FIS-HR-167 in subject field. We thank you for your interest in advance, however only those under consideration will be contacted.
Family Insurance Solutions

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