Family Insurance Solutions

Family Insurance Solutions :: Careers > Current Opportunities > Intermediate Property Adjuster and Examiner

Current Opportunities

BC Top Employer

Intermediate Property Adjuster and Examiner :: Ref# FIS-CLAIMS-174



Job Category:

Property Telephone Adjuster

Employment Type:

Permanent Full-Time


Family Insurance Solutions Inc. is a Vancouver based member of The Economical Insurance Group. Economical Mutual Insurance Company is the insurer on all Family polices and is 100% Canadian owned and operated. This position will work in the Property Unit within the Claims Department of Family Insurance Solutions. As an Intermediate Property Adjuster/Examiner you will be a representative of The Economical Mutual Insurance Company.

The function of the Intermediate Property Adjuster/Examiner is to provide technical expertise and direction on complex files as well to provide hands-on claims proficiency by providing, prompt, courteous, accurate and fair claims service with all client interactions. The Intermediate Property Adjuster/ Examiner will utilize company technology to track and expedite all transactions. The successful candidate will be customer focused; have a keen eye for detail and maintain integrity in all dealings. In addition, the candidate must have an analytical mindset; be decisive and able to work independently within the parameters of assigned authority and be a proactive contributor to the team.

Specific Responsibilities:

Assess coverage, examine and provide professional and knowledgeable direction to Family's Independent Adjusters and vendors
Make first contact with the client on all new claims assigned, within company standards
Control indemnity and expenses through proactive claims handling techniques
Set reserves and authorize payment within scope of authority, settling claims in most cost effective manner and ensuring timely payments
Negotiate claim settlements adhering to staff authority and corporate guidelines
Coordinate and perform timely investigations through communication with insureds, appraisers, adjusters, lawyers and engineers
Utilize company technology to document relevant claim information and expedite all transactions
Telephone adjusting as business requires


Personal Characteristics:

Knowledge of insurance principles, practices and legal/market trends
Demonstrated ability to build and maintain positive relationships with internal and external customers and vendors
Detail oriented with excellent analytical and problem solving skills
Able to work independently, make decisions and develop action plans accordingly
Superior organizational and time management skills
Proficient in English accompanied by advanced communication skills both written and verbal
Ability to take direction and work independently to achieve goals
Ability to negotiate effectively


Previous insurance experience adjusting and examining property damage claims is required
Excellent computer skills and experience with MS Office suite
Current enrollment in CIP Program with commitment to complete designation
Post Secondary education preferred


Vancouver, BC

Application Deadline:


How to Apply:

Submit your resume and cover letter to Include Ref# FIS-CLAIMS-174 in subject field. We thank you for your interest in advance, however only those under consideration will be contacted.
Family Insurance Solutions

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