Family Insurance Solutions

 
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Current Opportunities


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Intermediate Property Field Adjuster :: Ref# FIS-CLAIMS-181

Department:

Claims

Job Category:

Intermediate Property Field Adjuster

Employment Type:

Permanent Full-Time

Description:

Family Insurance Solutions Inc. is a Vancouver based member of The Economical Insurance Group. Economical Mutual Insurance Company is the insurer on all Family polices and is 100% Canadian owned and operated. This position will work in the Property Unit within the Claims Department of Family Insurance Solutions. As a Property Field Adjuster you will be a representative of The Economical Mutual Insurance Company.

The Property Field Adjuster is responsible for providing technical expertise and direction on a broad range of claims as well as providing hands-on claims proficiency through prompt, courteous, accurate and fair claims service with all client interactions. In addition to attending loss locations, the Property Field Adjuster will interview our insureds, conduct field investigations and determine further course of action. The successful candidate will be customer focused; have a keen eye for detail and maintain integrity in all dealings. In addition, the candidate must have an analytical mindset; be decisive; work independently within the parameters of assigned authority and be a proactive contributor to the team

Specific Responsibilities:

To promptly investigate, quantify, negotiate and settle all assigned property field claims including:

- Assess coverage and provide professional and knowledgeable direction to our vendors
- Make first contact with the client on all new claims assigned within company standards
- Control indemnity and expenses through proactive claims handling techniques
- Set reserves and authorize payment within scope of authority, settling claims in most cost effective manner and ensuring timely payments
- Negotiate claim settlements adhering to staff authority and corporate guidelines
- Coordinate and perform timely investigations with insureds, appraisers, other adjusters, lawyers and engineers
- Utilize company technology to document relevant claim information and expedite all transactions.
- Onsite review of Scope of Work and repair estimates where required
- Assist with field task assignments where necessary
- Telephone adjusting as business requires

Requirements:

Personal Characteristics:

- Knowledge of insurance principles, practices and legal/market trends
- Demonstrated ability to build and maintain positive relationships with internal and external customers and vendors
- Detail oriented with excellent analytical and problem solving skills
- Able to work independently, make decisions and develop action plans accordingly
- Superior organizational and time management skills
- Proficient in English accompanied by advanced communication skills both written and verbal
- Ability to take direction and work independently to achieve goals
- Presents information effectively and persuasively across all communication settings
- Ability to negotiate effectively

Qualifications:

- Previous insurance experience adjusting and examining property damage claims is required
- Excellent computer skills and experience with MS Office products
- Current enrollment in C.I.P. Program with commitment to complete designation
- Post Secondary education preferred
- Must possess a valid driver's license supported by a good driving history

Location:

Vancouver, BC

Application Deadline:

3/15/2013

How to Apply:

Submit your resume and cover letter to fisresumes@familyins.com. Include Ref# FIS-CLAIMS-181 in subject field. We thank you for your interest in advance, however only those under consideration will be contacted.
Family Insurance Solutions

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