Customer Care

At Family Insurance, we strive to always take care of our customers. Whether you’re looking for quality insurance products, knowledgeable, helpful claims assistance or easy, convenient payment options, we’re there when you need us.

COMPLAINT RESOLUTION

If you have a question or concern, we want to work with you to find an answer.

YOUR PRIVACY MATTERS

Family Insurance is committed to protecting your privacy. We will only collect, use and disclose your personal information with your consent.
More

YOUR RIGHTS & RESPONSIBILITIES

You have a right to be informed fully, to be treated fairly, to have timely complaint resolution and to privacy.
More

UNCLAIMED PROPERTY

If you think you have unclaimed property with Family Insurance, please contact us.
More