• Payment Deferral Request

    Please submit your request before noon at least one business day before your next payment is due otherwise your withdrawal will occur as scheduled. Saturday, Sunday and statutory holidays (including Easter Monday) are not considered to be business days.

    You may only request a deferral of one month. We will contact you to confirm that we have received your request in time to enact your requested deferral.

    If you have any questions about this form, please contact us at monthlypayments@familyins.com or 604-687-2655 Ext. 3598. Our regular hours of operation are 8:30am-4:30pm, Monday to Friday.

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