Main Office

Family Insurance Solutions Inc.
Suite 1400 – 1177 West Hastings Street
Vancouver, BC V6E 2K3

Tel: 604-687-2655 Toll Free: 1-888-275-5222
Fax: 604-682-3352

 If you’re looking for a quote or have questions about your policy and insurance coverage, please contact a broker.


Definity Claims serving Family Insurance customers

If you’d like to speak to your claims representative or report an emergency after-hours claim, please contact us at the numbers below.

Tel: 1-800-661-4404
Fax: 604-687-2681
Emergency Road Service: 1-866-534-4973

Monthly Payments

If you have a question about your monthly payment withdrawals on your policy, please contact us by phone or email.